Delivery and shipping
We are committed to providing fast and reliable delivery services to every customer. Here is our current shipping policy:
1. Shipping Time
All orders will be processed and shipped within 2 business days (excluding holidays).
After placing an order, you will receive a confirmation email with logistics information.
2. Shipping Methods
We offer a variety of shipping methods, including standard shipping, expedited shipping, and international shipping. You can choose the option that suits you best during checkout.
3. Shipping Time
Shipping Service Provider: The shipping companies we use include UPS, FedEx, DHL, Postal Service, etc., depending on the specific order.
Domestic Shipping: Usually takes 6 business days.
International Shipping: Depending on the destination, it usually takes 12 business days, depending on customs processing time.
4. Shipping Cost Instructions
The system will automatically calculate the shipping cost and display it at checkout.
5. Logistics Tracking
After shipment, we will email the logistics tracking number to the email address you filled in when placing the order, and you can use the tracking number to check the status of the package in real time.
6. Abnormal delivery
If the package is returned due to incorrect address, no one to sign for it, or other personal reasons, the user will be responsible for the shipping fee for re-delivery.
If you encounter problems such as logistics delays or lost items, please contact our customer service team in time and we will assist you.
